Hello, my name is David Kalstrom
and I am the founder of Outbound Excellence.

The information contained within this site,
is the direct result of more than 21 years experience
in Outbound B2B Telephone Sales … as a:
Sales Representative
Account Manager
Sales Recruiter
Sales Trainer
Sales Manager
Director of Sales
Vice President of Sales
President of Sales
Sales Growth Consultant
Company President
My Direct Outbound Sales Experience includes:
- A 16 Year Career At Hewlett Packard
- 12 Years In Outbound B2B Telephone Sales
- Selling New and Refurbished
- Three-Tier Computing Solutions
- 2 Additional Years As A Field Sales Representative Managing HP's Honeywell - Industrial Automated Controls Account.

In addition to my experience with Hewlett Packard,
I have been the Vice President of Sales for 4 Different Outbound B2B Telephone Sales Organizations.
My Sales Training and Development background
includes
the Design, Implementation and Support of
Sales Training and Development Programs for:

Insight Enterprises’ Call Center in Tempe, Arizona
Insight’s 1st International Call Center in Montreal, Canada

Multiple Zones’ Outbound Call Center in Renton, Washington

Ryzex, Inc. Call Centers in the United States,
Canada, the U.K. and France.

Additionally, Since Founding Outbound Excellence,
I Have:
Analyzed The Outbound Sales Systems, Strategies
And Structures Of More Than
56 Different Outbound Sales Organizations
In 5 Different Countries
Listened To More Than 12,000 Outbound
B2B Telephone Sales Calls
Coached More Than 2,500 Outbound B2B Telephone
Sales Representatives
&
Designed, Implemented and Supported
Over 350 Profitable Sales Growth Strategies
Establishing Outbound Excellence
As Having one of The Highest
"Process Based"
Profitable Sales and Customer Growth Competencies
In The World.

Looking For Ways To Increase
Profitable Sales & Customer Growth
Let Us Custom Design A Profitable
Sales Growth Solution
That Will Meet The
Unique Business Needs Of Your
Outbound B2B Telephone
Sales Organization
1. We'll Analyze
Your Existing Sales Growth Strategy.
2. Using Industry Benchmarks -
We'll Rank It's 12 Core Components.
3. We'll Provide You With
An Accurate Estimate
Of The "Incremental"
Profitable Sales Growth
Achievable By Implementing
An Outbound Excellence
Sales Growth Solution.
4. Leveraging Our Library
Of Over 350 "Proven"
Sales Management Processes
We'll Custom Design
A Profitable Sales Growth Solution
Tailored To The Unique Business
Needs Of Your Outbound Sales Organization
5. We'll Implement
The Solution For You
And Provide
Your Sales Organization With
All The Training & Support They Need.
6. Using Our Patented
Performance Monitoring System
We'll Continually Monitor
Your Sales Organization's Performance
To Ensure Continuous Profitable
Sales & Customer Growth
Is Being Achieved & Maintained.
7. We'll Guarantee You Achieve
Improved Sales Performance
Within 120 Days.