“I have worked with Outbound Excellence continuously for the past three years. David initially helped us analyze our outbound sales strategy for service, implementing a metric based accountability system that delivered results ahead of plan. He then turned his attention to our new hire program, developing a hiring and selection system based on character traits and behavior trends. The Outbound Excellence system resulted in lower turnover and an increased ramp up productivity for all new hires. But perhaps more significantly, David helped us design and implement a proactive sales coaching program that enhanced productivity and retention of our Sr. Account managers . Dave played a direct role in helping us increase our sales, profit & customer growth, reduce turnover and hire some superb reps. I highly recommend his services!”
06/26/08
Chris Glennon
Vice President Worldwide Sales
The Ryzex Group
"No one has a bigger heart ... no one has more desire to see salespeople suceed .. than Dave Kalstrom"
Fatimah Irwin
Outbound Salesrep
Leading AIDC VAR
Phoenix, AZ
"They have made a significant contribution and achieved something of lasting value. The challenges they accept and the risks they bear are admirable .. And the sacrifices they make to make our sales managers better has been a real blessing to us."
Brad McBride
President
Forklift Solutions, Inc
"This is a very well developed program that can have an immediate and dramatic impact on your company's profitability. David's putting out more effort for longer stretches than most consultants can even begin to understand."
Kimberly Waters,
President
KCD, Inc
"David is an astute business man. His strength is coming into a situation and figuring out waht is wrong .. And making it right"
Jerry Bourgeois
Outbound Telephone Sales Rep
Phoenix, AZ
"David has a fierce competitive spirit ... He always challanges himself to give his best effort no matter what the circumstances. David is just a real fighter, I think that is what really makes him the best."
Steven Bartol
Outbound Telephone / Service Sales
Phoenix, AZ
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